September 25, 2025
Sara Davies
Wessex Fleet Updates
We’re the first leasing and rental company to onboard Fleet Assist’s new high-value technical authorisation service, with the benefit of providing our clients with better value alongside greater expertise.
The service will be delivered through a partnership between our operations and maintenance teams and Fleet Assist’s technical team to ensure expert oversight for vehicle service, maintenance and repair (SMR) work. It involves Fleet Assist’s technical experts approving SMR jobs, ensuring alignment with the client’s specific authorisation rules and preventing unnecessary spending by managing the technical aspect of the service, maintenance, and repair authorisation process for our client fleets.
High-value jobs quoted for major repairs will be manually referred to the Fleet Assist team who analyse the quote, the suggested repair method and labour time to ensure they’re all within scope.
Our Director Simon Naylor said: “When we need additional support with highly technical assistance or downtime management, we call upon the Fleet Assist team. We value their opinion and expertise as a sounding board for an educated opinion to support or challenge a position.”
The Fleet Assist service team will also be able to manage service and MOT bookings on our behalf during busy periods, in addition to us onboarding the technical authorisation service. To coincide with rolling out the new service, we’ve also extended Fleet Assist’s SMR contract until late 2028.
“Our operations and maintenance team has an excellent relationship with the Fleet Assist team, and they’re working together to efficiently manage the higher value SMR jobs as well as supporting with service bookings at peak times,” said Simon.
“Each of our SMR jobs has the strong foundation of Fleet Assist’s garage network behind it which provides consistency of costs and quality of workmanship which is vital when you run a varied vehicle fleet like ours,” he added.
“Our team’s technical skill set is supported by recognised industry reference data, regular training and insights from industry forums, to ensure we are up to date with the latest vehicles and technology,” explained Garry Winckley, Fleet Assist’s Business Development Director.
“We are well placed to support Wessex Fleet with the efficient running of its service bookings and maintenance authorisation processes,” he added.
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